Hey, Alex Soikans here..
Posted on 12th September 2007 by Alex Soikans
Hey, Alex Soikans here, welcome to my AOL blog. Let me start off by saying that just because I' about to join Tech Support and write my own blog doesn't make me a geek! OK, hands up, I'm a multimedia graduate, I finished my course back in May and I enjoy working with computers.
Which is how I came to join AOL Broadband. I'd first heard about the company from a few guys on my course who were all working for AOL part time whilst studying at college. They'd just started training for the Tech Support department and were racking up lots of practical experience. I was doing nights in a bar at the time and was pretty surprised to learn I could've been working part time in an area I was studying for.
I joined AOL Broadband in July as a temporary communications co-ordinator, which suited my qualification. Working within an IT environment has really helped me enhance my practical skills and built on the training I had at college. It's a really good way of developing my skills, as I'll often come across situations that need me to draw on all my experience in solving. And of course I get a real kick out of it! The team here is really supportive and you can always rely on backup when you need it.
That's what I've found most valuable about working at AOL Broadband, you're given loads of support and not thrown straight in at the deep end. I've spent a few weeks working with the Communications team and when the opportunity came up to get a full time position in the Tech Support Team I jumped at the chance.
The highly active social scene is another plus, The basketball club, one of many, being of particular interest to me.
My training and induction starts next week and I'm really looking forward to getting stuck in. It's a good way of keeping my product knowledge up to date and I really feel that I'm building a career for my future.