2008:
Award for Excellence in Services, Waterford Chamber and VHI Healthcare Business Excellence Awards
2007:
Contact Centre of the Year 2007 - CCMA Awards
Best Online Contact Centre 2007 - CCMA Awards
Heather Roche - Contact Centre Manager of the Year 2007 - CCMA Awards
2007:
Ranked Top 50 - Best Companies to Work For / Great Places to Work Institute
2007:
1st place for satisfaction with customer support, technical support, quality of connection and quality of
information during sign-up - uSwitch
2007:
Front-Line Customer Service Team of the Year – Customer Service Awards Ireland
2007:
Best Contact Centre Supervisor Award – ContactCentreWorld awards
2007:
Best Community Spirit Award – ContactCentreWorld awards
2006:
1st for customer satisfaction – JD Power Survey
2006:
Technical Helpdesk of the Year – CCMA Awards
2006:
Excellence through People Award – FAS Ireland |